About the Site

The store's designs and the www.filakitaki.com website are the property of the FILAKITAKI® Trademark

It is forbidden to use, copy, edit, sell, rent or do any commercial or non-commercial activity with FILAKITAKI® designs or products.

To resell, distribute or use our products or designs in any way please write us to our >Contact Us tab<.

FILAKITAKI® reserves the right to change, edit, delete or make or stop its commercial and / or non-commercial activities and its designs without prior notice.

FILAKITAKI® shall not be liable for any damages and losses of any nature that may result or be due to the lack of any service, continuity, availability or lack of operation of the www.filakitaki.com page, nor for lack of any service administrative, nor for the lack of any product that has been published for sample or sale.

FILAKITAKI® reserves the right to change or modify the terms and conditions, processes of use, delivery, refund, return, replacement, payments, charges, changes, costs of products and other details without prior notice.

FILAKITAKI® reserves the right to change, modify, edit or delete any design, art or product without prior notice.

FILAKITAKI® reserves the right to change the terms of deliveries without prior notice.

It is prohibited to damage or attempt to damage the operation of the page by any method or digital programming, other programming or in any other electronic or physical way.

cool-cat-flag.png

Privacy

At FILAKITAKI® / www.filakitaki.com we are focused on providing the highest possible security and possible protection to ensure the confidentiality of the data presented by our customers.

Personal data and payment information are incorporated into our data system only to process orders and fulfil deliveries and orders.
The data required here will not be used by FILAKITAKI® except for matters of collection or delivery. In addition, the data collected will not be used in any other activity, nor will they be handed or rented to third parties, nor will they be used for advertising, nor to marketing companies.
The data you provide will be used by financial institutions only to process your purchase or purchases through their system.FILAKITAKI® reserves the right to change any of these provisions without prior notice.

Payment options

The following payment options are available

1. Payment on delivery or withdrawal.

2. Bank deposit in branch or online banking.

3. Credit card. (soon)

1. Payment on delivery or pick up.

You can pay in cash when you get a delivery to your address. home or office, or when you choose to pick up the products.

* Checks are not accepted.

2. Bank deposit in branch or online banking.

You can make your payment by depositing at the bank, either through online banking or direct at Banco General branches.

Deposit Information:

Filakitaki® - (Without ®)

Savings account

No. 04 17 01 554046 2

For overseas transfers please contact us.

3. Credit card. (soon)

You can pay by credit card using our secure payment system with encrypted data (SSL).

We accept VISA and MASTER CARD.

The data is processed safely through the collection service and then processed to your bank.

In the case of some banks they may have additional systems to protect your purchases and your card. You should be aware if your bank requires you to do any additional processing to complete the purchase.

The data of your cards can not be seen by anyone in FILAKITAKI® nor in the collection system.

Any changes to your card’s information must be done by you within your account.

octo-solo.png

Deliveries & Pick Ups

Deliveries or pickups will take between five to seven (5 – 7) working days due to the time that it takes to create the handmade pieces.

The production and delivery process will begin after your full payment has ben received.

For pickups it will also apply between five to seven (5 – 7) working days.

entregas

Returns & Exchanges

Returns:

You can return your product within 10 business days after we have received your full payment.

Refunds will be made after we have received the product back and we have verified it is in a good state.

The refund will be for the cost of the product will not include the cost of delivery.

Changes or Replacements:

You can request a product change after 6 business days after we have received your full payment.

In order to make the change or replacement the product must be intact and not used.

Products defective or broken:

You can request a product change after up to 6 business days after we have received your full payment. When the product has arrived broken or defective, you must send us the whole product defective or broken to deliver replacement.

You have up to 6 business days after your payment

You must present your complete and legible receipt of purchase.

*Important:

In order to process the changes, replacements or returns you must send us a copy of your complete and legible purchase invoice.

In order to process the changes, replacements or returns you must send the products to us within the stipulated days.

Refunds will not proceed if the products are damaged or broken.

FILAKITAKI® reserves the right to change any of these provisions without prior notice.

Care & Support

We are always ready to help you and guide you in solving any problems you have, please write to us.

Address & Phone

Administrative Office:
Apt. 18B,
Palma de Mallorca,
Calle 5ta Sur,
San Francisco,
Panama, Panama City

Phone:
+50766132328

Write to us through the:
>Contact Us tab<

cool-cat-yellow.png

Resale & Wholesale Buyers

Times for manufacturing and delivery will depend on the products that are orderd and the availabbility for production or the availability of already made products.

Write us via the >Contact Us tab< with any questions you may have.

Contact Us!

For any questions you have, any complaints, ideas or questions, comments or any other issue, feel welcome to contact us through our
>Contact Us tab< or give us a call +50766132328

Find us at:

*not all online products available in stores.
STORES.png
STORES3.png
STORES2.png

Copyright © 2017 Filakitaki. All rights reserved